Privacy Policy

Happy Hommes Interior Services ("we", "us", "our") is committed to safeguarding the personal information of everyone who interacts with our business — whether as a client, website visitor, or prospective customer.

This Privacy Policy applies to all personal data collected through our website at happyhomesinterio.in, through direct communications, during project engagements, and any other point of contact with Happy Hommes.

By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree to the practices described here, please refrain from using our services.

We collect personal information only to the extent necessary to provide our services and operate our business effectively. The categories of information we may collect include:

We do not collect sensitive personal data such as health information, biometric data, or government ID numbers unless specifically required and consented to in writing.

We use the personal information we collect for the following purposes:

• To respond to enquiries and provide initial design consultations
• To prepare, execute, and manage interior design projects and contracts
• To process payments and maintain accurate financial records
• To communicate project updates, timelines, and approvals
• To source and procure materials, furniture, and services on your behalf
• To send relevant service information, newsletters, or promotional material (only with your consent)
• To improve our website, services, and overall client experience
• To comply with applicable legal and regulatory obligations

We will never use your data for any purpose that is incompatible with the reason it was originally collected, without obtaining your explicit prior consent.

We process your personal data under one or more of the following legal bases, in accordance with applicable data protection laws:

• Contractual necessity — processing required to fulfil a project agreement or service contract with you
• Legitimate interests — processing necessary for our business operations, such as managing client records, fraud prevention, or portfolio documentation
• Consent — for marketing communications, portfolio photography, or any optional data use where we have sought and received your explicit approval
• Legal obligation — processing required to comply with applicable Indian laws, tax regulations, or court orders

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties only where necessary:

• Vendors & contractors — furniture suppliers, material vendors, site contractors, and trades engaged for your specific project
• Payment processors — authorised payment gateways to securely process transactions
• Professional advisors — accountants, lawyers, or insurers where required for legal or financial compliance
• Technology providers — cloud storage, project management, or communication platforms we use in our operations
• Regulatory authorities — government bodies or courts where required by law

All third parties with whom we share data are bound by confidentiality obligations and are permitted to use your data solely for the specified purpose. We do not authorise them to use your information for their own commercial benefit.

Our website at happyhomesinterio.in uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. The types of cookies we use include:

• Essential cookies — necessary for the website to function correctly; cannot be disabled
• Analytics cookies — help us understand how visitors navigate the website (e.g. Google Analytics)
• Preference cookies — remember your settings and choices to personalise your experience
• Marketing cookies — used to serve relevant advertisements or track campaign effectiveness (only with your consent)

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of our website.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our general retention guidelines are as follows:

• Client project records and correspondence: retained for a minimum of 7 years post-project completion for legal and warranty purposes
• Financial and invoicing records: retained for 8 years in compliance with Indian tax and accounting regulations
• Enquiry and prospect records (non-contracted): retained for up to 2 years from date of last contact
• Website analytics data: retained in anonymised form for up to 26 months
• Marketing preferences and consent records: retained until withdrawal of consent plus 1 year

Upon expiry of the applicable retention period, your data is securely deleted or anonymised so that it can no longer be associated with you.

You have the following rights in relation to your personal data held by Happy Hommes:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data where there is no legitimate reason for us to continue processing it
• Right to restrict processing — request that we limit how we use your data in certain circumstances
• Right to data portability — request your data in a structured, commonly used format for transfer to another provider
• Right to object — object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent — withdraw consent at any time where consent is the basis for processing

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• Secure, encrypted storage of digital records and client files
• Password-protected and access-controlled internal systems
• Restricted access to personal data on a need-to-know basis within our team
• Use of trusted, reputable third-party platforms with their own security certifications
• Regular review and updating of our data handling practices

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

Our services are intended for adults and are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately so that we may take appropriate steps to delete such information from our records.

Our website may contain links to third-party websites, vendor portals, or social media platforms. These external sites operate independently and are governed by their own privacy policies, which we have no control over.

We strongly recommend that you review the privacy policy of any third-party website you visit via a link from our site. Happy Hommes accepts no responsibility or liability for the privacy practices or content of external websites.

We review and update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The most current version will always be available on our website.

Material changes to this policy will be communicated to active clients via email or a prominent notice on our website. The "Effective Date" at the top of this page indicates when the policy was last revised. Your continued use of our services after any update constitutes your acceptance of the revised policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please get in touch: